FENCA - Federation of European National Collection Associations is delighted to announce that Suomen Perimistoimistojen Liitto, representing the Finish credit servicing, purchasing and collection industry, has joined as a full member.
Commenting on this announcement Claus Spedtsberg, President of FENCA, said:
“We are very happy to welcome Suomen Perimistoimistojen Liitto to the FENCA family and I am very pleased that FENCA now extends also to the very North of the European Union. Given the numerous challenges in the ever faster changing economic and regulatory environments in Europe, it is important to speak with one voice to highlight the importance of our industry in finding receivables management solutions that benefits businesses and consumers alike.”
As part of the ongoing commitment of the European credit servicing and credit purchasing industry to support creditors and borrowers during the current pandemic, FENCA welcomes today’s announcement by European Commission Executive Vice-President, Valdis Dombrovskis, of the Best Practices in relation to relief measures offered to consumers and businesses in the context of the COVID-19 crisis.
These Best Practices represent the outcome of the European Commission’s initiative to bring together representatives of the leading financial industry associations – including FENCA – and representatives of consumers and businesses, and to facilitate a high-level dialogue during two roundtables on best practices in May and June 2020.
On behalf of the European credit servicing and credit purchasing industry, FENCA would like to express its support to the European institutions, businesses and citizens in dealing with the current COVID-19 pandemic.
Not only the health and wellbeing of all of us, including the people we hold dearest, are threatened, but also our social lives have come to a halt.
Beyond that, we see and feel the negative economic effects on the financial markets, on businesses large and small in all sectors, on self-employed people and freelancers, and on private citizens all over the EU.
At FENCA Congress 2018 in Strasbourg the FENCA Code of Conduct for GDPR was adpoted. Further Michela De Marchi (UNIREC – Italy) and Claus Spedtsberg (DiB – Denmark) were elected as new members to the FENCA Board of Directors, while Rayna Mitkova-Todorova (ACABG – Bulgaria) and Piotr Badowski (PZZW – Poland) were re-elected to serve for another three-year term.
With the adoption of the General Data Protection Regulation (GDPR) in Spring 2017 one of the longest legislative processes in EU history finally came to an end. Actually, “end” is not the right word! Even though FENCA was heavily engaged in lobbying and preparation throughout the GDPR negotiations, for FENCA just as for the whole debt collection industry, the adoption of GDPR by EU authorities marked just the beginning of the next and most difficult stage of a journey. The debt collection sector and supervising authorities need to understand and define how GDPR would be implemented and monitored in our industry. And time presses: GDPR will apply from 25 May 2018.
Following 3 months of intense effort to convert the questionnaire which forms the essential basis for the FENCA GDPR Code of Conduct into an online product, FENCA Members are currently completing the questionnaire, which will provide the granular detail needed by our legal consultant, Dr Gero Ziegenhorn, and the FENCA GDPR steering committee (Leigh, Erwin, and Andreas) to ensure the draft Code reflects the practices of our sector in all 28 EU member states and every other EEA country represented by FENCA with regard to the processing of personal data.
The big picture - modern accounts receivable management focuses on customer retention
During FENCA Congress 2017 FENCA's Director General seized the opportunity to introduce FENCA to a broader audience. In a live interview with Bloomberg TV Dr. Andreas Bücker spoke about FENCA, the Association's relevance and mission for the European debt collection industry and gave first hand insights into future developments of the European debt collection and debt purchase markets.